From Stephen Hammond's book Managing human rights at work: 101 practical tips to prevent human rights disasters, here is MP3 Chapter Four Treating "Different" People Differently.
Listening time: 31:17.
Tip #46. Don’t worry about ridding yourself of stereotypes.
Tip #47. Use constructive and practical techniques to ensure your stereotypes don't get in the way of your business.
Tip #48. Accept that you have stereotypes – just don't act on them.
Tip #49. If you feel uncomfortable around people who are different from you, learn to accept or overcome the discomfort; don't let it get in the way of business.
Tip #50. Don't treat people with kid-gloves just because they are different or you fear a discrimination complaint.
Tip #51. When being called on racism or sexism, step back and try to understand where it comes from. Tip #52. Challenge Stereotypes.
Tip #53. If you’re fighting old battles, it's time to move on.
Tip #54. Act; don't just react.