From Stephen Hammond's book Managing human rights at work: 101 practical tips to prevent human rights disasters, here is MP3 Chapter Five - Inclusiveness, Not Affirmative Action.
Listening time: 37:40
Tip #55. Having employees that reflect your community is great for business.
Tip #56. Look over your shoulder for complaints from the public, not just formal complaints from a government agency or commission.
Tip #57. Stop making decisions in a vacuum. Go out of your way to include, and listen to, people different from you.
Tip #58. If you're not attracting a wide variety of employees, reach out.
Tip #59. Do an audit of your business. Actively look for and change systemic discrimination practices. Tip # 60. Fight notions of tokenism.
Tip #61. Search out successes and ask for details.
Tip #62. Take failures with a grain of salt.